Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino bonus we cover? Here's how to reach the team behind golftimacuan.com.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days. When you write in, it helps to include:
- The name of the casino or offer your message relates to
- A brief description of what you're asking about or reporting
- Screenshots or links if you're flagging an error on the site
What We Can Help With
We built Online Casinos to help US players compare licensed online casinos and understand offers like free spins no deposit promotions before they sign up anywhere. Get in touch if you'd like help with any of the following:
- Bonus terms and wagering questions — if a welcome offer or free spins promotion listed on our site is unclear, ask us and we'll point you to what the operator's own terms say.
- Corrections — casino offers, ratings, and terms change. If you notice something on our site that looks out of date, tell us and we'll look into it.
- General feedback — good or bad experiences with a casino we've reviewed help us keep our coverage honest and current.
- Site issues — broken links, display problems, or anything else that made your visit harder than it should have been.
What We Can't Help With
We're an independent comparison and review site, not a casino operator. That means a few things sit outside what we can do:
- We can't process deposits, withdrawals, or account verification — those requests go to the casino you've signed up with directly, through its own support channels.
- We can't access or manage your casino account, reset a password, or resolve a dispute over a specific bet or bonus credit.
- We can't guarantee the outcome of any wagering requirement, free spins offer, or promotion — bonus terms are set and enforced by each operator, not by us.
If your query is about a live account issue — a stuck withdrawal, a bonus that didn't credit, or a locked login — contact the casino's own customer support team first. Most licensed US-facing casinos offer live chat or email support and are better placed to resolve account-specific problems quickly.
Before You Reach Out About a Bonus Offer
A lot of the questions we get relate to free spins no deposit offers and other welcome bonuses. Before contacting us, it's worth checking a few things yourself, since these details are usually laid out clearly by the operator:
- Read the full bonus terms on the casino's own site — wagering requirements, maximum withdrawal caps, and eligible games vary a lot between operators.
- Check the expiry window on the offer; free spins and bonus credits are commonly time-limited.
- Confirm which games count toward the wagering requirement, since slots, table games, and live dealer titles often contribute differently.
- Note any maximum bet size while a bonus is active — exceeding it can void winnings under many operators' rules.
If you've done that and still have a question our review doesn't answer, send it over and we'll do our best to clarify.
Responsible Gambling Support
If you're reaching out because gambling has stopped being enjoyable or is affecting your finances, wellbeing, or relationships, please know that help is available beyond what we can offer here. Our Responsible Gambling page covers deposit and time limits, self-exclusion programmes, and links to state and national support services. We'd rather you use those resources directly than wait on a reply from us.
Learn More About Us
If you'd like to understand how we research and rank the casinos featured on this site, our About Us page explains our approach. For the legal terms covering use of this site, see our Terms and Conditions.